Effective Date: September 23, 2026
Le Dipping Parlor Spas (“Le Dipping Parlor,” “we,” “us,” or “our”) operates the website www.ledippingparlorspas.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site, contact us, or visit our showroom, how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.
Information We Collect
Information You Provide to Us
We collect information you choose to give us, such as when you fill out a contact or quote request form, apply for or ask about financing, use our website chat, sign up for offers, or communicate with us by phone, text, or email. This may include:
- Your name, email address, phone number, and mailing address
- Details about the products you are interested in, such as hot tubs, swim spas, or saunas
- Information about your home or installation site that you share with us
- The content of messages, chat conversations, and other communications with us
Information Collected Automatically
When you visit the Site, we and our service providers automatically collect certain information about your device and your use of the Site, including:
- IP address and approximate location based on IP address
- Browser type, operating system, and device type
- Pages viewed, links clicked, time spent on pages, and the website that referred you
- Dates and times of your visits
Cookies and Similar Technologies
We use cookies, pixels, tags, and similar technologies to operate the Site, understand how visitors use it, measure the performance of our advertising, and show you relevant ads on other websites and platforms. We manage many of these technologies through Google Tag Manager. They may include:
- Essential cookies that are needed for the Site and its forms to function
- Analytics cookies, such as Google Analytics, that help us understand Site traffic and usage
- Advertising cookies and pixels, such as those from Google Ads and Meta (Facebook), that help us measure ad results and show you ads based on your visits to our Site
You can set your browser to refuse or delete cookies. If you do, some parts of the Site may not work properly. See “Your Choices” below for more ways to opt out.
How We Use Your Information
We use the information we collect to:
- Respond to your questions, quote requests, and chat messages
- Schedule showroom visits, deliveries, installations, water care, and service appointments
- Help you explore financing options
- Send you information about products, promotions, and events, where permitted
- Operate, maintain, and improve the Site
- Analyze Site traffic and measure the effectiveness of our marketing
- Protect against fraud, spam, and misuse of the Site
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Service providers: We share information with companies that help us run our business, such as website hosting, form handling, chat and customer communication platforms, email and text messaging providers, and analytics and advertising partners. These providers may use your information only to perform services for us.
- Manufacturers: We may share limited information with the manufacturers of products we sell, such as Sundance® Spas and Nordic Hot Tubs™, for warranty registration, product support, and service.
- Financing partners: If you choose to apply for financing, your information will be provided to or collected directly by the lender. Their use of your information is governed by their own privacy policies.
- Legal requirements: We may disclose information if required by law, subpoena, or court order, or to protect the rights, property, or safety of Le Dipping Parlor, our customers, or others.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: We may share information for other purposes with your permission.
Text Messaging
If you give us your mobile number and agree to receive text messages, we may send you messages about your inquiry, appointments, and orders, and, if you opt in, promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for help.
We do not sell, rent, or share your mobile phone number or text messaging opt-in consent with third parties or affiliates for their marketing purposes. Mobile information is shared only with service providers that help us deliver our messages.
Your Choices
- Marketing emails: You can unsubscribe at any time using the link in any marketing email. We may still send non-promotional messages about your inquiry or purchase.
- Text messages: Reply STOP to any text message to opt out.
- Cookies: You can block or delete cookies through your browser settings.
- Google Analytics: You can opt out using the Google Analytics Opt-out Browser Add-on.
- Interest-based ads: You can adjust your settings through Google Ad Settings and your Facebook ad preferences, or opt out of participating companies through the Digital Advertising Alliance and the Network Advertising Initiative.
- Access, correction, and deletion: You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the information below. Depending on where you live, you may have additional rights under your state’s privacy laws, and we will respond to requests as required by applicable law.
- Do Not Track: Some browsers send “Do Not Track” signals. The Site does not currently respond to these signals.
Data Retention
We keep personal information for as long as needed to respond to you, provide products and services, maintain customer and warranty records, and meet our legal, tax, and accounting obligations. When information is no longer needed, we delete it or make it anonymous.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no website, internet transmission, or storage system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to Other Websites
The Site may link to or embed content from other websites, such as manufacturer sites, financing providers, Google Maps, and social media platforms. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above. Your continued use of the Site after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, please contact us:
Le Dipping Parlor Spas
2461 S. Campbell Ave
Springfield, MO 65807
Phone: (417) 881-0898
Email: [PRIVACY EMAIL]
